- Legitimacy:
Relying on one’s authority or position in stressing that a request is in accordance with organizational policies or rules
- Rational Persuasion:
Presenting logical arguments and factual evidence to demonstrate that a request is reasonable.
- Inspirational Appeals:
Developing emotional commitment by appealing to a target’s values, needs, hopes and aspirations.
- Consultation:
Increasing the target’s motivation and support by involving him or her in deciding how the plan or change can be done.
- Exchange:
Rewarding the target with benefits or favors in exchange for following a request.
- Personal Appeals:
Asking for compliance based on friendship or loyalty.
- Ingratiation:
Using flattery, praise or friendly behavior prior to making a request.
- Pressure:
Using warnings, repeated demands and threats.
- Coalitions:
Enlisting the aid of other people to persuade the target or using the support of the others as a reason for the target to agree.
NOTE: Rational persuasion, Inspirational appeals and Consultation tend to be the most effective of the nine tactics!
ADAPTED BY: Timo Steve
COPYRIGHT 2007 Shaques Publishing Inc.
No comments:
Post a Comment